Privacy Policy

1. Introduction

HBFiveFinger ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services as a manufacturer and supplier of disposable PPE and non-woven products.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when:

Requesting product quotes or information
Contacting us via email, phone, or WhatsApp
Registering for our services or newsletters
Participating in business negotiations or transactions
Visiting our facilities or trade shows

2.2 Business Information

As a B2B manufacturer, we may collect:

Company name, address, and contact details
Business registration and certification information
Purchase history and order specifications
Payment and billing information
Product preferences and requirements

2.3 Technical Information

IP address and browser information
Website usage data and analytics
Cookies and tracking technologies
Communication logs and timestamps

3. How We Use Your Information

We use the collected information for legitimate business purposes, including:

Processing and fulfilling your orders and requests
Providing customer support and technical assistance
Conducting business communications and negotiations
Improving our products and services
Ensuring quality control and compliance with certifications
Managing business relationships and partnerships
Complying with legal and regulatory requirements
Protecting against fraud and unauthorized activities

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Business Partners

With trusted logistics partners, certification bodies, and suppliers necessary to fulfill your orders and maintain our quality standards.

4.2 Legal Requirements

When required by law, regulation, or legal process, including customs and export control authorities.

4.3 Business Protection

To protect our rights, property, or safety, or that of our employees, customers, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data transmission and storage protocols
Access controls and employee training
Regular security assessments and updates
Compliance with industry standards and certifications

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Business records may be retained for longer periods as required by applicable laws and regulations.

7. International Data Transfers

As an international manufacturer serving global markets, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access to your personal information
Correction of inaccurate or incomplete data
Deletion of your personal information
Restriction of processing activities
Data portability
Objection to certain processing activities

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.